Data privacy information

1. General provisions
Deutsche Telekom AG, Friedrich-Ebert-Allee 140, 53113 Bonn, Germany attaches great importance to protecting your personal data. We always inform you about personal data that we collect during your visit to our websites, how it is used and how you can influence the process. This data privacy information provides answers to the most important questions.

2. What data is collected and how is it used?
In the provision of our services

Technical features: When you visit our websites, the web server temporarily records the domain name or IP address of your computer, the client’s file request (file name and URL), the http response code and the website from which you are visiting us.

Other personal details such as your name, address, telephone number or e-mail address will not be collected unless you provide this information voluntarily.

3. Where is my data processed?
Your data is always processed in Germany. Data is only processed outside Germany in individual cases and in line with legal provisions.

4. How secure is my data?
We have taken extensive technical and operational security precautions under German law to protect your data against unauthorized access and misuse.

5. Is my data passed on to third parties, e.g., public authorities?
Yes, certain data has to be passed on; this is governed by strict contractual and legal regulations:
Based on legal requirements: In certain cases, we are legally obliged to pass on data if requested to do so by a state body.

We do not pass on your data to third parties for any other purpose, unless you have given express permission for us to do so or this is permitted by law.

6. Can I obtain information about my data which is stored?
You may request, free of charge, information on the scope, origin and recipients of the stored data as well as the purpose of storage.

7. Can I have data corrected?
You may request that incorrect data be corrected at any time.

8. Where can I find further information regarding data privacy at Deutsche Telekom?
Further information, including information on data privacy in special products, is available at and

9. Who should I contact if I have any queries regarding data privacy at Deutsche Telekom?
If you have any queries, please contact our Customer Services department or the Group Data Privacy Officer at Deutsche Telekom AG, Dr. Claus D. Ulmer, Friedrich-Ebert-Allee 140, 53113 Bonn, Germany

Deutsche Telekom AG, Friedrich-Ebert-Allee 140, 53113 Bonn, Germany,
Date of the Data privacy information: 11/2015

10. Website analysis with Piwik:
Our object is to expand and improve our website services in line with your interests. For this purpose we use the Piwik analysis procedures. In this case we store data. The servers are located in Germany. With this procedure, data is anonymized upon collection and evaluated in aggregated form. Your browser automatically transfers data to our server as soon as you access our websites. The following data is transmitted: Date and time of access, origin of the visitors, if you followed a link (referrer), file retrieved, data volume sent, the http response code, browser type and version, any browser plug-ins, operating system and your IP address (in abbreviated, anonymized form). This data is stored separately from other data that you input while using the service and does not contain any information that allows conclusions to be drawn about individual persons. We are not able to associate this data with you as a person. It is used exclusively for analysis purposes. You can object to collection of data directly on our website at Piwik runs on our servers. More information about data privacy in Piwik can be found (in English) at and